We’re Here to Help
Have a question about your order, sizing, delivery, or a product? Our team is here to help.
At The Vilisse, we want your shopping experience to feel simple, seamless, and personal. Whether you need assistance before placing an order or support after your purchase, feel free to get in touch.
Customer Care
Email: [your email address]
For order inquiries, product questions, sizing assistance, or general support, send us an email and our customer care team will get back to you as soon as possible.
Order Support
Need an update on your order?
Please include your order number in your message so we can assist you quickly.
Before You Contact Us
For faster assistance, please include:
- Your full name
- Order number (if applicable)
- Your email address
- A brief description of your question or concern
Customer Care Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday – Sunday: Closed
We aim to respond to all inquiries within 1–2 business days.
Stay Connected
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The Vilisse
Modern pieces. Effortless style.